1. Who we are
LeadBridge AI helps businesses answer calls, capture leads, book demos, and send follow-up information. You can contact us at david@leadbridge.me.
2. Information we collect
We may collect information you submit directly, including:
- Your name, business name, phone number, and email address.
- Business type, website, service interest, and appointment details.
- Call summaries, form submissions, booking details, and follow-up notes.
- SMS consent status, opt-out requests, and communication history.
- Basic website usage data, such as pages visited and device/browser information.
3. How we use information
We use information to respond to requests, send booking links and follow-up messages where permitted, route lead summaries to our internal CRM and notification systems, improve the service, and comply with carrier, legal, security, and anti-spam requirements.
4. SMS and mobile information
We do not sell, rent, or share mobile opt-in information, phone numbers, or SMS consent data with third parties for their marketing or promotional purposes.
If you provide your phone number and separately opt in to SMS messages, LeadBridge AI may contact you by SMS about your requested booking link, demo information, appointment reminder, or follow-up. Consent to SMS is not required to book a demo, request information, or use the service. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out or HELP for help.
5. Service providers
We may use trusted service providers to operate LeadBridge, such as website hosting, email delivery, calendar booking, CRM/spreadsheet tools, automation tools, voice AI providers, and SMS/phone providers. These providers may process information only as needed to provide services to us and are not permitted to use your information for their own marketing.
6. Sharing information
We may share information when necessary to provide our services, comply with the law, enforce our terms, prevent fraud or abuse, protect rights and safety, or complete a business transfer such as a merger or acquisition. We do not sell personal information.
7. Data retention
We keep information only as long as reasonably necessary to provide services, respond to requests, maintain business records, improve the service, resolve disputes, and comply with legal or carrier requirements.
8. Your choices
You may request access, correction, or deletion of your information by contacting david@leadbridge.me. You can opt out of SMS at any time by replying STOP.
9. Security
We use reasonable safeguards to protect information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.
10. Children’s privacy
LeadBridge is intended for businesses and adults. We do not knowingly collect personal information from children under 13.
11. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
12. Contact
Questions? Contact us at david@leadbridge.me.